Privacy Policy

    At Isaac Susan, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.isaacsusan.com) and purchase our products. By using our website, you agree to the practices described in this policy. If you have any questions or concerns, you can contact us at [email protected].

    1. Information We Collect

    We collect different types of information to provide and improve our services:

    • Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect your name, email address, shipping and billing address, phone number, and payment details.
    • Transaction Information: We collect details of your orders, including the products you purchase, the date of purchase, and payment information.
    • Technical Information: We automatically collect data such as your IP address, browser type, device information, operating system, and referring website.
    • Cookies and Tracking Data: We use cookies and other tracking technologies to gather information about your browsing behavior, such as pages viewed, time spent on the site, and links clicked.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    • Order Processing: To fulfill your orders, process payments, and deliver products.
    • Customer Support: To respond to your inquiries and provide assistance.
    • Marketing and Communication: To send you updates about new products, promotions, and company news. You can opt out of receiving marketing emails at any time.
    • Website Improvement: To analyze website traffic and user behavior, helping us improve our website’s functionality and user experience.
    • Security and Fraud Prevention: To protect against unauthorized access, fraud, and illegal activity.

    3. How We Share Your Information

    We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

    • Service Providers: We work with trusted third-party companies to process payments, manage shipping, and provide customer support.
    • Legal Requirements: We may disclose your information if required to comply with legal obligations or to protect our rights.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

    4. Your Rights and Choices

    You have the following rights regarding your personal information:

    • Access and Correction: You can access and update your personal information through your account settings.
    • Data Deletion: You may request that we delete your personal data, subject to legal obligations.
    • Marketing Preferences: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in the email or contacting us at [email protected].
    • Cookies: You can manage cookies through your browser settings.

    5. How We Protect Your Information

    We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, and alteration. These measures include encryption, secure socket layer (SSL) technology, and restricted access to personal data. However, no internet-based system is completely secure, and we cannot guarantee absolute protection of your data.

    6. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any linked sites you visit.

    7. Children’s Privacy

    Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

    8. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

    9. International Data Transfers

    If you are accessing our website from outside the United States, your data may be transferred to and processed in the United States. By using our website, you consent to this transfer.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. Your continued use of the website after any updates constitutes acceptance of the new terms.

    11. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Isaac Susan
    Email: [email protected]
    Website: www.isaacsusan.com

    By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Isaac Susan!